Where are our priorities?

I was told something very interesting while presenting a workshop for an HR group in the health care industry.

98% of companies do reference/background checks on at least some of their applicants.
76% of companies do reference/background checks on all their applicants.
69% of people will check out a restaurant online, or ask a friend, before dining there.

But only 3% of people  check out a hospital before undergoing a procedure. Now I’m not talking about the ER. If I’m in an accident get me to the closest hospital you can. But we’re talking about planned or elective surgery and procedures. Most people choose the one that’s closest to home, easiest to get to, has the best visitor parking (really!), or that their physician is affiliated with. But they don’t take the time to investigate the hospital’s record themselves. I found this very surprising.

Why is it that we’re so particular about who we work with or where we eat but not as much when it comes to people who will be probing around inside us?  Why do we choose this part of our lives to operate on blind faith in our physician? If doctors were always right they wouldn’t need so much malpractice insurance.  But they are human.  And we owe it to ourselves and our loved ones to be just as diligent when considering healthcare as in other areas of our lives.

I’ve worked in HR for over 25 years now and these human beings we hire, interview and interact with never fail to amaze me. Summer has begun and it’s a season of injuries, at the beach, on hiking trails, on ballfields. Take care of yourself. And if you do need medical attention that isn’t in a crisis, maybe you’ll look twice, or even once, before you cross that hospital threshold .



2 thoughts on “Where are our priorities?

  1. The newest issue of Consumer Reports (to which one can also subscribe online) has an excellent article about quality hospitals: what makes a hospital good and things to check. (Not all states appear in this issue, however.) It’s a VERY complicated subject and takes work for the patient (or someone working on the patient’s behalf). .

    Someone can create a business as a consultant for individuals, finding just the right doctor and hospital for that patient’s needs. It would surprise me if nobody does this yet!

    • Diggitt,
      They probably haven’t done this yet because they haven’t figured out how to get the insurance companies or the government to pay for it.
      Only the best,

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