The potential for an organization's success in productivity, efficiency, customer service, or innovation relies on the performance of its employees. Directing employee performance is the key responsibility of the supervisor or manager. This workshop explores effective employee goal-setting techniques, performance feedback, and different types of performance dialogues to confirm that the combined effort of your staff supports the organization's long-term direction. For the organization to succeed, performance management must be done in ways that have value to the employees, ways that motivate them to voluntarily contribute their best to the work effort.
In Managing Performance participants not only learn the theory of good performance management, they also have ample opportunity to discuss and practice what they learn through an integrated set of small-group activities, case studies, and role-playing.
This workshop examines effective year-round performance management by focusing on:
- Crafting clear and effective work objectives and the role effective objective setting plays in employee and organizational improvement.
- The critical importance of continual feedback and effective communication.
- The aligning of employee goals with organizational vision.
- The link between motivation and employee productivity.
- The clear delivery of formal and informal performance feedback.
- The difference between performance management and performance appraisal
- Obstacles to managing performance
- Setting and communicating objectives
- Setting performance standards that are fair to the organization and employees
- Clarifying existing performance expectations and setting better ones
- Aligning organization and employee goals
- Conducting a productive performance feedback session
- Involving your manager in the goal-setting process